Clearing your browser’s cache and cookies can help resolve login issues, display problems, or slow performance — both for general browsing and while playing the game.
Note:
This will log you out of all websites.
Any saved shopping carts or session data will be lost.
After clearing, the game may take slightly longer to load initially.
Quick Shortcut for Most Browsers
Use Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac) to open the cache and cookie clearing menu directly.
Browser-Specific Instructions
Google Chrome
Click the three-dot menu in the top-right corner.
Go to Settings > Privacy and Security > Clear browsing data.
Choose the data to remove (cookies, cached images/files).
Click Clear data.
Microsoft Edge
Click the three-dot menu in the top-right corner.
Go to Settings > Privacy, Search, and Services.
Under Clear browsing data now, click Choose what to clear.
Select the relevant options and click Clear now.
Mozilla Firefox
Click the three-line menu in the top-right corner.
Go to Settings > Privacy & Security.
Under Cookies and Site Data, click Clear Data.
Choose what to delete and confirm.
Opera
Click the red O menu in the top-left corner and go to Settings.
Under Advanced, find Privacy & Security.
Select Clear browsing data, choose the options to remove, and click Clear Data.
Safari (macOS)
Open Safari and go to Safari > Preferences.
Click the Advanced tab and enable Show Develop menu in menu bar.
From the Develop menu, select Empty Caches.